SUPPORT

HairLens

About the App

HairLens uses AI to apply any hairstyle or color to a photo of you — instantly and realistically. Browse cuts from pixie to beach waves, explore bold colors or subtle highlights, and walk into your next salon appointment knowing exactly what you want.

How It Works

  1. Take a selfie or upload a photo from your gallery.
  2. Browse styles by cut, length, or color.
  3. Tap a look — AI applies it to your hair in seconds.
  4. Save your favorites or share them with your stylist.

Credits

Every new user gets free AI generations to get started. Additional credits can be purchased in affordable packs — no subscription required, pay only for what you use.

Credits are consumed when an AI hair preview is generated. Browsing styles or saving looks does not use credits.

Frequently Asked Questions

Why didn't my credit get used after a generation?

Credits are only deducted after a successful AI generation. If the generation failed due to a network error or app issue, your credit was not consumed. If you believe a credit was incorrectly deducted, contact us and we'll look into it.

What kind of photos work best?

Use a well-lit selfie with your face clearly visible and your hair unobstructed. Natural lighting works best. Avoid hats, heavy filters, or angles that hide the full shape of your hair.

Are my photos stored or shared?

Photos you submit for AI processing are sent to our servers solely to generate the hair preview and are not retained after processing. We do not use your photos for any other purpose. See our Privacy Policy for full details.

Can I restore purchases after reinstalling?

Yes. Credit pack purchases are tied to your Apple ID. Use the "Restore Purchases" option in the app to recover any previously purchased credits.

My generated preview doesn't look right. What should I try?

Try retaking your photo with better lighting and a more forward-facing angle. If results are consistently off, let us know — we're always working to improve the AI quality.

How do I share a look with my stylist?

After generating a preview, tap the share icon to send the image directly via Messages, WhatsApp, email, or any other app.

Contact & Support

Having trouble with the app or have a suggestion? Reach out at:

We typically respond within 2 business days.

HairLens is developed independently. Thank you for using it!